1. Introduction

Achieve Movement Health Clinic (“we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

2. What Information We Collect
​We may collect the following types of personal information:
a) Personal Identification Information

• Name
• Email address
• Phone number
• Address

b) Health Information (if you become a patient)

• Medical history
• Assessment findings
• Treatment plans
• Progress notes

c) Website & Technical Data

• IP address
• Browser type
• Pages visited
• Time and date of visits

This may be collected through cookies and analytics tools.

3. How We Collect Information
We collect information when you:

• Fill out forms on our website
• Book an appointment
• Subscribe to emails or marketing
• Contact us directly
• Use our website (cookies/analytics)

We only collect information necessary for the purposes identified below, as required under PIPEDA principles.

4. Purpose of Collecting Information
We collect and use your information to:

• Provide healthcare services
• Book and manage appointments
• Communicate with you
• Send relevant health information or marketing (with consent)
• Improve our website and services
• Comply with legal and regulatory requirements

5. Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy.

• Implied consent may apply for general inquiries or basic website usage
• Explicit consent is obtained for sensitive information, including health data

Consent can be withdrawn at any time, subject to legal or contractual restrictions.

6. How We Use and Share Your Information

We do not sell your personal information.
We may share your information with:

• Healthcare providers within our clinic
• Third-party service providers (e.g., booking software, email platforms)
• Legal or regulatory authorities when required

All third parties are required to protect your information.

7. Data Retention

We retain personal information only as long as necessary:

• To fulfill the purposes outlined in this policy
• To comply with legal and regulatory obligations (e.g., healthcare record retention requirements in Ontario)

8. Safeguards & Security

We implement appropriate security measures, including:

• Secure electronic record systems
• Password protection and access controls
• Encryption where applicable

9. Cookies & Website Analytics
Our website may use cookies and analytics tools to:

• Understand user behavior
• Improve website performance
• Enhance user experience

Under Canadian privacy standards, meaningful consent is required for certain types of tracking.
You can disable cookies in your browser settings.

10. Your Rights
Under Canadian privacy laws, you have the right to:

• Access your personal information
• Request corrections
• Withdraw consent
• File a complaint

These rights align with PIPEDA’s principles of access and accountability.

11. Access and Correction Requests
You may request access to or correction of your personal information by contacting us using the details below.
We will respond within a reasonable timeframe, as required by law.

12. Privacy Officer Contact Information
Achieve Movement Health Clinic
63 Queensway W Simcoe ON, N3Y2M7
[email protected]
(519)909-3475



13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.

14. Changes to This Policy
​We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.